The recall impacts about 3,000 mountain bikes in the U.S. and Canada.
This week, Santa Cruz recalled 2,600 aluminum-frame mountain bikes sold in the U.S. and another 216 sold in Canada, according to a notice from the Consumer Product Safety Commission (CPSC). The voluntary recall only affects certain models and colors of Santa Cruz and Juliana bikes, and only aluminum frames.
According to Santa Cruz, “Some aluminum frames were thermally damaged during a non-standard paint stripping operation and may bend or buckle, which could pose a fall hazard.”
It is unclear why these frames underwent a “non-standard paint stripping operation,” but the brand said it has received no reports of injuries resulting from the defect. So far, Santa Cruz said it has recorded four reports of pieces bending or breaking.
Impacted models retailed between June 2019 through October 2020. The frames sold for about $2,000 and complete bikes sold for $3,500-4,300.
Santa Cruz, Juliana Bicycle Recall
The following models are included in this recall. Only these 2020 models and color combinations are impacted.
- Santa Cruz Nomad 4a Aluminum / Color: Black or Eggplant (purple)
- Santa Cruz Bronson 3a Aluminum / Color: Red Tide or Olive
- Juliana Roubion 3a Aluminum / Color: Maritime Grey
- Santa Cruz 5010 3a Aluminum / Color: Dark Grey, or Robins Egg (light blue)
- Juliana Furtado 3a Aluminum / Color: Fog (grey)
If you have a bike included in this recall, stop riding and bring it in to your local dealer. You can also fill out this form and Santa Cruz will send you a prepaid box along with shipping instructions.
Santa Cruz will inspect returned frames for damage and either return approved bikes, ship a replacement frame, or send a voucher for the value of the bike valid toward the purchase of a Santa Cruz or Juliana bike.
For more info, visit Santa Cruz’s recall page.